Cocoonfx Digital Agency – Frequently Asked Questions

We incorporated in June 2010 as a Limited Company. We have international marketing experience since early 2000s and the first website our founder made was in 1999.

Cocoonfx provides expert services in:

Web Design
Digital Marketing & PR
SEO Strategy
Web Hosting

We specialise in helping micro to mid-sized businesses grow online with tailored solutions.

We’re:

Multi award-winning
Carbon neutral
Focused on clarity, transparency, and measurable results
Led by James Blackman, who brings decades of cross-sector experience

Explore our About Us page for the full story.

No. Instead, we focus on high-impact PR and press visibility to get your brand featured in relevant media outlets and build authority.

Our £300/month plan includes:
3 hours of expert consultancy
Strategic sessions tailored to your business
Actionable insights and optional delivery support

Learn more on our Marketing Services page.

We’ve been doing SEO since 2007.
We use a proven system that includes:
Audience keyword research
Site structure and metadata optimization
Technical fixes and ongoing updates
Tools for semantic keyword targeting

See our full SEO process for details.

We build fast, responsive, SEO-optimised websites tailored to your brand. You’ll get:

A live test environment
Post-launch training and support
Clean code and scalable architecture
Visit our Web Design page to explore options

Any but we have particular expertise in the following:

Logistics
Legal
Manufacturing
Retail
Professional services

Our flexible approach suits businesses with up to £25M turnover. Learn more on our services and About Us pages.

We offer secure, UK-based hosting which is carbon neutral:
We offer secure, UK-based hosting with:
99.9% uptime
Daily backups
Scalable plans
Fast load speeds and responsive support

Explore our Web Hosting page for full specs.

Yes. We provide training so you can update content yourself. We also offer ongoing support and maintenance if needed. Details are available on our Web Design page.

We actively offset our carbon emissions and operate sustainably. This aligns with our values and helps clients meet their own ESG goals. Read more on our Sustainability page.

Use our AI Agent or get in contact with us Phone: 0121 8203659.

We need to ideally have a brief and part of that will require you to provide content. We have a specification document which we can walk you through. We can also provide content writing as per of the build which will be SEO optimised to get you on the right footing.

Our recommendation is that you should be spending between 5 to 10% of your turnover on marketing. That may sound a lot but you got to look at what a lead is worth to your business. A lot of SEO will chase easy keywords. We don’t we shape a strategy and campaign, a decent campaign you should be looking at least £5000+VAT per month. We can work with lower budgets but it will take longer to achieve a good return on investment.

It really depends from £3500 once off and £100 per month for hosting and support. If your looking for more indepth design typically clients would pay £7500. E-commerce starts from £9000 plus a month support fee.

Generative Engine Optimisation—making your content clear, citable, and trusted by AI systems and AI Overviews, not just search engines.

Absolutely. Local intent plus reviews and prominence still influence visibility; GEO improves how AI explains and references your business.

Yes—audits, schema, content rewrites, FAQs, review workflows and press releases can all help. We can use our knowledge from doing multiple SEO campaigns to GEO